Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin

Resolved

minor📅 First reported 2026-09-06 08:54 UTC⏱️ 2h 11mView Details →

Klarna payment gateway is experiencing degraded performance

Resolved

minor📅 First reported 2026-09-02 19:52 UTC⏱️ 6h 33mView Details →

Chat support on Shopify Help Center is temporarily unavailable

Resolved

critical📅 First reported 2026-08-27 18:31 UTC⏱️ 24mView Details →

Live support unavailable for merchants

Resolved

critical📅 First reported 2026-08-19 23:21 UTC⏱️ 1h 49mView Details →

Shop Pay Installments has been temporarily disabled for US buyers

Resolved

major📅 First reported 2026-08-14 15:27 UTC⏱️ 38mView Details →

No installment options are available on Shop Pay checkouts in the US

Resolved

minor📅 First reported 2026-08-12 21:30 UTC⏱️ 35mView Details →

Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality

Resolved

minor📅 First reported 2026-08-03 19:19 UTC⏱️ 3h 12mView Details →

Some customers may experience issues when searching for products across storefronts

Resolved

minor📅 First reported 2026-07-26 14:36 UTC⏱️ 1h 14mView Details →

Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.

Resolved

minor📅 First reported 2026-07-22 12:40 UTC⏱️ 2h 10mView Details →

Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts

Resolved

major📅 First reported 2026-07-17 02:02 UTC⏱️ 2h 59mView Details →

Some merchants and customers experiencing issues accessing storefronts, admins

Resolved

minor📅 First reported 2026-07-10 16:24 UTC⏱️ 6h 6mView Details →

Custom domain certificates are not being issued

Resolved

minor📅 First reported 2026-07-09 20:02 UTC⏱️ 1h 59mView Details →

Some merchants may experience issues when accessing various areas of the platform

Resolved

minor📅 First reported 2026-06-24 11:37 UTC⏱️ 28mView Details →

Some merchants and customers experiencing issues in the Shopify Admin

Resolved

minor📅 First reported 2026-06-17 05:47 UTC⏱️ 3h 13mView Details →

Some merchants and customers may encounter errors when trying to process Shop Pay Installments payments

Resolved

minor📅 First reported 2026-06-10 15:01 UTC⏱️ 1h 54mView Details →

Some merchants and customers may encounter issues with with one or more of the following: admins, checkouts, storefronts, Retail POS. Access to Support also impacted.

Resolved

major📅 First reported 2026-06-03 13:27 UTC⏱️ 15h 23mView Details →

Shopify Flow workflows may not be executing properly due to a Google Cloud Platform issue.

Resolved

major📅 First reported 2026-05-24 18:48 UTC⏱️ 57mView Details →

Some merchants encountering error messages within their admins

Resolved

minor📅 First reported 2026-05-22 10:38 UTC⏱️ 27mView Details →

Merchants may experience issues when trying to access the Shopify admin

Resolved

major📅 First reported 2026-04-29 13:14 UTC⏱️ 2h 11mView Details →

Some merchants may experience delays or failures related to Shopify Flow and Webhooks

Resolved

minor📅 First reported 2026-04-28 14:46 UTC⏱️ 6h 39mView Details →

Analytics and reports may not show updated information.

Resolved

minor📅 First reported 2026-04-24 14:01 UTC⏱️ 9h 44mView Details →

Order details pages may not show fulfilled line item cards in Admin and POS

Resolved

minor📅 First reported 2026-04-24 00:08 UTC⏱️ 2h 52mView Details →

Merchants may experience errors when using Shopify POS embedded apps

Resolved

minor📅 First reported 2026-04-06 18:48 UTC⏱️ 6h 12mView Details →

Some customers experiencing issues loading the Shop app

Resolved

minor📅 First reported 2026-04-01 00:54 UTC⏱️ 1h 21mView Details →

Customers may encounter error messages when attempting to checkout

Resolved

major📅 First reported 2026-03-23 01:52 UTC⏱️ 33mView Details →

Help Center and Live Chat are unavailable

Resolved

major📅 First reported 2026-03-20 19:53 UTC⏱️ 53mView Details →

Some merchants encountering error messages when trying to login to their admins

Shop App, Shop Pay & Shop Pay Installments are unavailable

Some customers experiencing issues with the Shop App

Shopify Admins are experiencing degraded performance

Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin

Klarna payment gateway is experiencing degraded performance

Chat support on Shopify Help Center is temporarily unavailable

Live support unavailable for merchants

Shop Pay Installments has been temporarily disabled for US buyers

No installment options are available on Shop Pay checkouts in the US

Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality

Some customers may experience issues when searching for products across storefronts

Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.

Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts

Some merchants and customers experiencing issues accessing storefronts, admins

Custom domain certificates are not being issued

Some merchants may experience issues when accessing various areas of the platform

Some merchants and customers experiencing issues in the Shopify Admin

Some merchants and customers may encounter errors when trying to process Shop Pay Installments payments

Some merchants and customers may encounter issues with with one or more of the following: admins, checkouts, storefronts, Retail POS. Access to Support also impacted.

Shopify Flow workflows may not be executing properly due to a Google Cloud Platform issue.

Some merchants encountering error messages within their admins

Merchants may experience issues when trying to access the Shopify admin

Some merchants may experience delays or failures related to Shopify Flow and Webhooks

Analytics and reports may not show updated information.

Order details pages may not show fulfilled line item cards in Admin and POS

Merchants may experience errors when using Shopify POS embedded apps

Some customers experiencing issues loading the Shop app

Customers may encounter error messages when attempting to checkout

Help Center and Live Chat are unavailable