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Shopify Reliability

E-commerce platform powering millions of online stores

90.5
A
Very Good

Score Summary

  • PeriodLast 90 days
  • Total Incidents12
  • Categorypayments
  • Importancecritical
91A
Very Good

Score Breakdown

⏱️Uptime
35% weight
Time without incidents95
Total incident hours: 99.2
🚀Resolution Speed
25% weight
How fast issues are resolved100
Avg fix time: 0m: 0
📊Incident Frequency
20% weight
Lower is better82
Incidents in period: 12
💬Communication
20% weight
Updates, ack time, workarounds78
Avg updates per incident: 2.8
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⚠️ This reliability score is based on StatusWire monitoring data and may not reflect the complete operational status of the service. Scores are calculated using incident frequency, resolution times, and communication patterns.