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minor✓ Resolved
Order details pages may not show fulfilled line item cards in Admin and POS
Status
resolved
Duration
2h 52m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Apr 24, 2026, 03:00 AM
This incident has been resolved.
monitoringFri, Apr 24, 2026, 02:47 AM
This issue has been resolved and is being monitored.
identifiedFri, Apr 24, 2026, 01:38 AM
We have identified the problem impacting Order details showing fufillment items and are working on a solution.
identifiedFri, Apr 24, 2026, 12:27 AM
We have identified the problem impacting Order details showing fufillment items and are working on a solution.
investigatingFri, Apr 24, 2026, 12:08 AM
Some merchants may be experiencing issues seeing fulfilled items or line-items cards in their Admin, POS and as well as other apps that rely on Order details information. Please note, the underlying fulfillments are unimpacted, and line items are still being fulfilled. Customers are able to make orders as normal.
📊 TECHNICAL DETAILS
Internal ID
87d9dd2a-693f-4e1e-9e73-d158d3632432
External ID
c65dgq9hblsm
🕐 Started
Fri, Apr 24, 2026, 12:08 AM
🔄 Last Updated
Fri, Apr 24, 2026, 03:00 AM
✓ Resolved
Fri, Apr 24, 2026, 03:00 AM
MINOR
Impact Level
2h 52m
Total Duration
4
Status Updates
Affected Components
Admin
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