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minor✓ Resolved

Some merchants and customers may encounter errors when trying to process Shop Pay Installments payments

Shopify•Wed, Jun 10, 2026, 03:01 PM
Status
resolved
Duration
1h 53m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jun 10, 2026, 04:55 PM
This incident has been resolved.
monitoringWed, Jun 10, 2026, 03:57 PM
This issue has been resolved and is being monitored. Shop Pay Installments has been re-enabled for Canada, United States, and Great Britain.
investigatingWed, Jun 10, 2026, 03:17 PM
We are investigating and will keep you updated.
investigatingWed, Jun 10, 2026, 03:01 PM
Merchants and their customers may experience issues when trying to access Shop Pay Installments. We will be disabling Shop Pay Installments for Canada, United States, and Great Britain until the issue is resolved.

📊 TECHNICAL DETAILS

Internal ID
b2d8595c-19c6-41af-8b7e-775a310905a0
External ID
t22pmbs2xm69
🕐 Started
Wed, Jun 10, 2026, 03:01 PM
🔄 Last Updated
Wed, Jun 10, 2026, 04:55 PM
✓ Resolved
Wed, Jun 10, 2026, 04:55 PM
MINOR
Impact Level
1h 53m
Total Duration
3
Status Updates
Affected Components
Checkout
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