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minor✓ Resolved

Some merchants and customers experiencing issues accessing storefronts, admins

Shopify•Fri, Jul 10, 2026, 04:24 PM
Status
resolved
Duration
6h 5m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jul 10, 2026, 10:30 PM
This incident has been resolved.
monitoringFri, Jul 10, 2026, 05:54 PM
We are continuing to monitor to ensure the health of the affected areas.
monitoringFri, Jul 10, 2026, 05:19 PM
These issues have been resolved and error rates are back down. We are continuing to monitor.
identifiedFri, Jul 10, 2026, 04:47 PM
We're continuing to work on addressing the admin and storefront issues, and will keep you updated.
investigatingFri, Jul 10, 2026, 04:24 PM
Storefronts and admins may be showing elevated, intermittent errors currently. Store logins and new store creations are also impacted. We are investigating and working to resolve these issues.

📊 TECHNICAL DETAILS

Internal ID
6d903f69-7eff-423a-a362-812da2bda38d
External ID
jrvdyl4cjq19
🕐 Started
Fri, Jul 10, 2026, 04:24 PM
🔄 Last Updated
Fri, Jul 10, 2026, 10:30 PM
✓ Resolved
Fri, Jul 10, 2026, 10:30 PM
MINOR
Impact Level
6h 5m
Total Duration
4
Status Updates
Affected Components
AdminStorefront
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