minor✓ Resolved

Some merchants encountering error messages when trying to login to their admins

Shopify•2026-10-08 14:49 UTC

Status

resolved

Duration

46m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-08 15:35 UTC

This incident has been resolved.

resolved2026-10-08 15:35 UTC

The monitoring period for this issue has ended and no further impact has been observed.

monitoring2026-10-08 14:56 UTC

This issue has been resolved and is being monitored.

investigating2026-10-08 14:49 UTC

Merchants may experience issues when trying to login to the Shopify admin. This includes a refresh authentication, or the ability to complete signup.

Internal ID

aeaf6604-3886-40bf-a7c8-f91131ba857c

External ID

68rtmmb5k3nd

🕐 Started

2026-10-08 14:49 UTC

🔄 Last Updated

2026-10-08 15:35 UTC

✓ Resolved

2026-10-08 15:35 UTC

MINOR

Impact Level

46m

Total Duration

Status Updates

Affected Components

Admin

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