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major✓ Resolved
Some merchants and customers may encounter issues with with one or more of the following: admins, checkouts, storefronts, Retail POS. Access to Support also impacted.
Status
resolved
Duration
15h 23m
Updates
7
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
This issue has been resolved, and we are continuing to monitor. More updates will be shared as they become available.
monitoring
We continue to monitor the issue closely and will share updates as they become available.
monitoring
We are continuing to monitor the issue, and will share more information as soon as possible.
monitoring
This issue has been resolved and is being monitored.
identified
We've identified the problem and are seeing recovery from our mitigation efforts. We will continue to monitor and update.
investigating
We are investigating and will keep you updated.
investigating
Merchants may experience issues when trying to access the Shopify admin and Retail POS. Customers may experience issues with accessing storefronts and checkouts. Access to Support also impacted.
📊 TECHNICAL DETAILS
Internal ID
61a67c72-8d69-4e75-82bb-b4b269d53232
External ID
gbqcx5fk01gz
🕐 First reported
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
15h 23m
Total Duration
7
Status Updates
Affected Components
AdminCheckoutStorefrontSupportPoint of Sale
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