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minor✓ Resolved
Merchants may experience errors when using Shopify POS embedded apps
Status
resolved
Duration
6h 11m
Updates
8
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Apr 7, 2026, 01:00 AM
This incident has been resolved.
identifiedTue, Apr 7, 2026, 12:16 AM
We are working to resolve the identified POS embedded app issue and will provide an update in 4 hours, or sooner if more information becomes available.
identifiedMon, Apr 6, 2026, 11:19 PM
We've identified the problem impacting POS embedded apps and we're working on a solution.
identifiedMon, Apr 6, 2026, 10:17 PM
We've identified the problem impacting POS embedded apps and we're working on a solution.
identifiedMon, Apr 6, 2026, 09:17 PM
We've identified the problem impacting POS embedded apps and we're working on a solution.
identifiedMon, Apr 6, 2026, 08:24 PM
We've identified the problem impacting POS embedded apps and we're working on a solution.
investigatingMon, Apr 6, 2026, 07:56 PM
We are investigating and will keep you updated.
investigatingMon, Apr 6, 2026, 07:04 PM
We are investigating and will keep you updated.
investigatingMon, Apr 6, 2026, 06:48 PM
Some Shopify POS embedded apps may not load as expected. Users may see blank pages when trying to load Shopify POS embedded apps. This issue is not expected to impact checkouts.
📊 TECHNICAL DETAILS
Internal ID
3c8fdafb-4ef0-414b-b3ad-cde506b9972f
External ID
33l2rvz9s943
🕐 Started
Mon, Apr 6, 2026, 06:48 PM
🔄 Last Updated
Tue, Apr 7, 2026, 01:00 AM
✓ Resolved
Tue, Apr 7, 2026, 01:00 AM
MINOR
Impact Level
6h 11m
Total Duration
8
Status Updates
Affected Components
Point of Sale
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