← Back to Shopify History
major✓ Resolved

Shop Pay Installments has been temporarily disabled for US buyers

Shopify•Fri, Aug 14, 2026, 03:27 PM
Status
resolved
Duration
37 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Aug 14, 2026, 04:05 PM
This incident has been resolved.
monitoringFri, Aug 14, 2026, 03:41 PM
Shop Pay Installments has been re-enabled, and we are monitoring that.
investigatingFri, Aug 14, 2026, 03:27 PM
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with the third-party service that powers it. That option will show as unavailable at checkout. Shop Pay remains available, otherwise.

📊 TECHNICAL DETAILS

Internal ID
a36c11f3-f796-4f84-be31-c7ecd6b98904
External ID
p97z20024kzr
🕐 Started
Fri, Aug 14, 2026, 03:27 PM
🔄 Last Updated
Fri, Aug 14, 2026, 04:05 PM
✓ Resolved
Fri, Aug 14, 2026, 04:05 PM
MAJOR
Impact Level
37 minutes
Total Duration
2
Status Updates
Affected Components
Third party services
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed