📆Annual Digest

2026

📋Total Incidents
1849
✅Resolved
1836
🔴Still Active
13
⏱️Avg Time to Fix
12h
📡Avg Ack Time
1m
🔧Services Affected
15

INCIDENTS BY SEVERITY

minor1314
major273
none209
critical53

MOST AFFECTED SERVICES

#1Twilio488 incidents#2Cloudflare219 incidents#3Anthropic (Claude)158 incidents#4GitHub100 incidents#5OpenAI94 incidents#6Fly.io64 incidents#7Zoom63 incidents#8Supabase46 incidents#9Vercel39 incidents#10Akamai35 incidents#11DigitalOcean30 incidents#12Shopify30 incidents

MAJOR INCIDENTS THIS YEAR

Elevated Error Rates for Metrics Queries

major
Datadog•Fri, May 1•Resolved

Degraded Performance: Instant Transfers

major
Square•Thu, Apr 30

High latency issue affecting login

major
Notion•Thu, Apr 30•Resolved

claude.ai and API unavailable

critical
Anthropic (Claude)•Thu, Apr 30•Resolved

DLP API Currently Unavailable

critical
Cloudflare•Wed, Apr 29•Resolved

Destinations Failing to Load in UI

major
Segment•Wed, Apr 29•Resolved

Merchants may experience issues when trying to access the Shopify admin

major
Shopify•Wed, Apr 29•Resolved

403 errors for PostgREST requests

major
Supabase•Tue, Apr 28•Resolved

Duplicated values in X-Forwarded-For header

critical
Cloudflare•Tue, Apr 28•Resolved

Claude.ai unavailable and elevated errors on the API

major
Anthropic (Claude)•Tue, Apr 28•Resolved