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major✓ Resolved

ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare Customers

Cloudflare•
Status
resolved
Duration
2h 44m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.
identified
Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.
identified
Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.

📊 TECHNICAL DETAILS

Internal ID
344507bd-f83e-4c8a-bfaf-03d4a1223dad
External ID
dk2obcyw2aew
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
2h 44m
Total Duration
5
Status Updates
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