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major✓ Resolved
Next-Gen Entity Platform Issues
Status
resolved
Duration
9m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
Between 08:35 and 09:42 UTC on October 28th, we experienced an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may have been unable to view or manage entities. The issue is now resolved and the service is operating normally.
investigating
We are investigating an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may be unable to view or manage entities. Our engineering teams are engaged and are actively working to resolve the issue.
investigating
We are investigating an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may be unable to view or manage entities. Our engineering teams are engaged and are actively working to resolve the issue.
📊 TECHNICAL DETAILS
Internal ID
57421be4-6e81-4da0-9d57-98e0583e1656
External ID
svzfbz2071lk
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
9m
Total Duration
3
Status Updates
Affected Components
Dashboards : JP
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