Archived coverage of cloud outages and service disruptions. Reports describe the incident at publication; follow the incident feed for its current recorded status.
Resolved: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States
Update: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States
Resolved: Issues Retrieving Debug Events
Update: Issues Retrieving Debug Events
Breaking: Issues Retrieving Debug Events
Breaking: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States
Resolved: User Authentication Identity API High Latency for Verizon in United States
Update: User Authentication Identity API High Latency for Verizon in United States
Resolved: SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico
Breaking: User Authentication Identity API High Latency for Verizon in United States
Update: SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico
Breaking: SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico
Resolved: Marketo cloud sources experience errors on production
Breaking: Marketo cloud sources experience errors on production
Resolved: Voice Call Post Dial Delay from Twilio Phone Numbers to United States
Update: Voice Call Post Dial Delay from Twilio Phone Numbers to United States
Breaking: Voice Call Post Dial Delay from Twilio Phone Numbers to United States
Breaking: User Authentication Identity API Errors in Indonesia
Breaking: SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia
Technical analysis of the January 2026 Twilio-Smartfren outage that left millions without SMS service across Indonesia for 7 hours
Analysis of the late 2025 Twilio-Smartfren SMS disruption that left millions unable to receive critical messages across Indonesia
Breaking: Phone Numbers Page in Console
Resolved: SMS Delivery Failures To Jawwal In Palestine
A technical analysis of the 36-hour Twilio-Jawwal SMS outage that disrupted Palestinian communications, costing businesses an estimated $750,000 in losses.