UTC calendar period; the current period is partial. Counts include incidents first reported in this period and their latest recorded outcomes. No reports does not establish verified uptime or monitoring coverage.

📈 Quarterly Report

Q4 2024 Reliability

Developer infrastructure incident analysis

October 1, 2024 — December 31, 2024

Total Incidents
40
Resolved
40
Avg Time to Fix
4h 19m
Avg Time to Ack
5m
Workaround Rate
5%
Avg Updates
3.7

Incidents by Severity

minor15
unknown12
major6
none6
critical1

Most Affected Services

#1Okta12 incidents
#2New Relic8 incidents
#3Bitbucket3 incidents
#4CockroachDB3 incidents
#5Figma3 incidents
#6npm3 incidents
#7Mailgun2 incidents
#8Opsgenie2 incidents
#9Trello2 incidents
#10PyPI1 incident

Major Incidents

UI Irregularities

New Relic••Resolved

Package Install failures due to "304 Not Modified" responses in Mumbai, India region

npm••Resolved

Infrastructure Outage

PyPI••Resolved

Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up

Trello••Resolved

APM UI Irregularities

New Relic••Resolved

Elevated error rate for some Standard and Basic clusters

CockroachDB••Resolved

Unable to invite new users due to missing recaptcha token

Bitbucket••Resolved