UTC calendar period; the current period is partial. Counts include incidents first reported in this period and their latest recorded outcomes. No reports does not establish verified uptime or monitoring coverage.

📈 Quarterly Report

Q3 2024 Reliability

Developer infrastructure incident analysis

July 1, 2024 — September 30, 2024

Total Incidents
42
Resolved
42
Avg Time to Fix
2h 23m
Avg Time to Ack
5m
Workaround Rate
7%
Avg Updates
3.3

Incidents by Severity

minor14
major11
none6
unknown6
critical5

Most Affected Services

#1Bitbucket7 incidents
#2Figma6 incidents
#3Okta6 incidents
#4CockroachDB5 incidents
#5Trello5 incidents
#6Opsgenie4 incidents
#7PyPI4 incidents
#8Mailgun3 incidents
#9npm2 incidents

Major Incidents

Reported issues with OEC functionality

Opsgenie••Resolved

Users are experiencing reCaptcha errors while signing up

Opsgenie••Resolved

Users are experiencing reCaptcha errors while signing up

Trello••Resolved

Users are experiencing reCaptcha errors while signing up

Bitbucket••Resolved

Service disruption

Figma••Resolved

Bitbucket Cloud website performance degradation

Bitbucket••Resolved

Bitbucket Webhooks and Pipelines on push and pull request not being triggered

Bitbucket••Resolved

Intermittent errors for login.mailgun.com and app.mailgun.com

Mailgun••Resolved

Increased error rate in Serverless restore operations

CockroachDB••Resolved

PyPI Backend Outage

PyPI••Resolved