UTC calendar period; the current period is partial. Counts include incidents first reported in this period and their latest recorded outcomes. No reports does not establish verified uptime or monitoring coverage.

📊 Monthly Report

December 2019 Reliability

Developer infrastructure incident analysis

Total Incidents
6
Resolved
6
Avg Time to Fix
1h 36m
Avg Time to Ack
57m
Workaround Rate
0%
Avg Updates
2.5

Incidents by Severity

minor4
critical1
major1

Most Affected Services

#1Shopify6 incidents

Major Incidents

Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine

Shopify••Resolved

Shopify admin is currently unreachable

Shopify••Resolved