UTC calendar period; the current period is partial. Counts include incidents first reported in this period and their latest recorded outcomes. No reports does not establish verified uptime or monitoring coverage.

📊 Monthly Report

November 2019 Reliability

Developer infrastructure incident analysis

Total Incidents
16
Resolved
16
Avg Time to Fix
1h 52m
Avg Time to Ack
4m
Workaround Rate
0%
Avg Updates
3.3

Incidents by Severity

major10
minor5
none1

Most Affected Services

#1Shopify16 incidents

Major Incidents

Admin and Storefronts experiencing intermittent downtime

Shopify••Resolved

Buy button malfunctioning in the admin

Shopify••Resolved

Shopify storefronts not accessible on some stores

Shopify••Resolved

No packing slips are being served

Shopify••Resolved

UPS shipping rates not available at checkout

Shopify••Resolved

Some stores unable to purchase UPS shipping labels.

Shopify••Resolved

UPS shipping rates not available at checkout

Shopify••Resolved

Some stores unable to purchase DHL Express shipping labels.

Shopify••Resolved

Storefront and checkout down for some shops

Shopify••Resolved

Storefront and checkouts down for some storefronts

Shopify••Resolved