← Back to Heroku History
minor✓ Resolved
A DOS of a customer app in the Common Runtime is causing intermittent app log loss for customers in the US region.
Status
resolved
Duration
1h 29m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
Incident Resolved
unknown
Engineers have fixed the issue and are monitoring. All router logs are now being successfully delivered.
unknown
Engineers are continuing to investigate this issue. The current known impact is intermittent router logs being dropped in a subset of US regions. App logs are unaffected. We will provide another update in the next 60 mins.
unknown
At 13:31 UTC on September 24, 2026, some Common Runtime customers began experiencing intermittent loss of application logs in the US region. Our engineers are working to resolve the issue.
investigating
herokuFeatureDegradation
📊 TECHNICAL DETAILS
Internal ID
fb0d130b-43fb-4806-9412-fad2abb0789a
External ID
20004446
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
1h 29m
Total Duration
5
Status Updates
Affected Components
HEROKUNORTHAMERICAApps
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we request generation of one.
0 / 100 requests100 more needed