major✓ Resolved

Elevated errors and latencies in the European hosting region.

Intercom•2026-11-06 15:36 UTC

Status

resolved

Duration

50m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-11-06 16:26 UTC

This incident has been resolved.

resolved2026-11-06 16:25 UTC

Between 15:27 - 15:35 UTC we experienced an outage of Fin and the Intercom helpdesk in the European hosting region. We will publish a writeup of the outage on our status page.

investigating2026-11-06 15:35 UTC

Our team is aware of the issue and are currently investigating. We will update you here when we have more information.

📊 TECHNICAL DETAILS

Internal ID

ac8382f9-a246-4f42-b713-1e67f08d623b

External ID

01M6RR308RJZN119CX52KZDMVZ

🕐 First reported

2026-11-06 15:36 UTC

🔄 Last Updated

2026-11-06 16:26 UTC

✓ Resolved

2026-11-06 16:26 UTC

MAJOR

Impact Level

50m

Total Duration

Status Updates

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