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critical✓ Resolved
Fin AI Agent Degraded
Status
resolved
Duration
Duration unavailable
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
On April 21, 2026, between 09:57 UTC and 10:24 UTC, Fin was unable to reliably respond to customer conversations in the EU region.
The issue has now been resolved and Fin is operating as expected. We will follow up with a full Root Cause Analysis once we understand the technical details of the issue.
investigating
Fin's ability to deliver responses to customers is degraded. We are investigating the issue.
📊 TECHNICAL DETAILS
Internal ID
2dcec573-9fd6-4b54-8575-2b4ece49348f
External ID
01KPQVXJ31TJH3VH7AK9ZZ4HZ2
🕐 First reported
🔄 Last Updated
✓ Resolved
CRITICAL
Impact Level
Duration unavailable
Total Duration
2
Status Updates
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