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Zoom Reliability

Video communications platform for meetings and webinars

89.9
B
Good

Score Summary

  • PeriodLast 90 days
  • Total Incidents20
  • Categorycommunication
  • Importancecritical
90B
Good

Score Breakdown

⏱️Uptime
35% weight
Time without incidents96
Total incident hours: 90.6
🚀Resolution Speed
25% weight
How fast issues are resolved100
Avg fix time: 0m: 0
📊Incident Frequency
20% weight
Lower is better90
Incidents in period: 20
💬Communication
20% weight
Updates, ack time, workarounds67
Avg updates per incident: 2
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⚠️ This reliability score is based on StatusWire monitoring data and may not reflect the complete operational status of the service. Scores are calculated using incident frequency, resolution times, and communication patterns.