← Back to Incident History

Twilio Reliability

Cloud communications platform for SMS, voice, and video APIs

41
F
Critical

Score Summary

  • PeriodLast 90 days
  • Total Incidents183
  • Categorycommunication
  • Importancehigh
41F
Critical

Score Breakdown

⏱️Uptime
35% weight
Time without incidents0
Total incident hours: 4132.7
🚀Resolution Speed
25% weight
How fast issues are resolved100
Avg fix time: 0m: 0
📊Incident Frequency
20% weight
Lower is better0
Incidents in period: 183
💬Communication
20% weight
Updates, ack time, workarounds80
Avg updates per incident: 4
📋 View Incident History🔧 All Services
⚠️ This reliability score is based on StatusWire monitoring data and may not reflect the complete operational status of the service. Scores are calculated using incident frequency, resolution times, and communication patterns.