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73C
FairProvisional

Score Summary

  • Geographic scopeProvider-wide
  • PeriodLast 90 days
  • Recorded incidents in period18
  • Incidents included in score17
  • Categorypayments
  • Importancehigh

Data notes · Provisional score

  • Some incidents have incomplete timing evidence.
  • Some incident timestamps are invalid or outside the reporting window.
  • Some resolved incidents have missing or inconsistent fix-time measurements.
  • Some incidents have missing or invalid communication measurements.

The score uses 17 of 18 recorded incidents with usable timing. Incomplete or conflicting intervals are excluded from the calculation and remain in incident history. These notes are reassessed as the underlying records are repaired.

Score Breakdown

⏱️Uptime
35% weight
Provider-reported incident duration90
Total incident hours: 224.6

An uptime proxy, not measured availability. Overlapping incidents are added together, including across products and regions.

🚀Resolution Speed
25% weight
How fast issues are resolved47
Avg fix time: 13h 13m

17 of 17 included incidents have measured fix times.

📊Incident Frequency
20% weight
Lower is better78
Included incidents in period: 17

Severity-weighted incident count. Providers cover different numbers of products and regions, so comparisons are approximate.

💬Communication
20% weight
Updates, ack time, workarounds74
Avg updates per incident: 2.5

17 of 17 included incidents have update counts; 17 have acknowledgement times.

Scores describe collected provider-reported incidents, not independently measured uptime or complete historical coverage. The formula weights are unchanged: uptime proxy 35%, resolution speed 25%, incident frequency 20%, and communication 20%.