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Score Summary

  • PeriodLast 90 days
  • Recorded incidents in period10
  • Incidents included in score10
  • Categorydevtools
  • Importancehigh

Score Breakdown

⏱️Uptime
35% weight
Provider-reported incident duration96
Total incident hours: 94.5

An uptime proxy, not measured availability. Overlapping incidents are added together, including across products and regions.

🚀Resolution Speed
25% weight
How fast issues are resolved63
Avg fix time: 9h 27m

10 of 10 included incidents have measured fix times.

📊Incident Frequency
20% weight
Lower is better90
Included incidents in period: 10

Severity-weighted incident count. Providers cover different numbers of products and regions, so comparisons are approximate.

💬Communication
20% weight
Updates, ack time, workarounds92
Avg updates per incident: 8.7

10 of 10 included incidents have update counts; 10 have acknowledgement times.

Scores describe collected provider-reported incidents, not independently measured uptime or complete historical coverage. The formula weights are unchanged: uptime proxy 35%, resolution speed 25%, incident frequency 20%, and communication 20%.