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GitLab.com Reliability
Source hosting, code collaboration and CI/CD
Score Breakdown
⏱️Uptime
35% weightProvider-reported incident duration96
Total incident hours: 94.5
An uptime proxy, not measured availability. Overlapping incidents are added together, including across products and regions.
🚀Resolution Speed
25% weightHow fast issues are resolved63
Avg fix time: 9h 27m
10 of 10 included incidents have measured fix times.
📊Incident Frequency
20% weightLower is better90
Included incidents in period: 10
Severity-weighted incident count. Providers cover different numbers of products and regions, so comparisons are approximate.
💬Communication
20% weightUpdates, ack time, workarounds92
Avg updates per incident: 8.7
10 of 10 included incidents have update counts; 10 have acknowledgement times.
Scores describe collected provider-reported incidents, not independently measured uptime or complete historical coverage. The formula weights are unchanged: uptime proxy 35%, resolution speed 25%, incident frequency 20%, and communication 20%.