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Figma Reliability

Collaborative design tool used by product teams worldwide

All regions · provider-wide score

Global and unknown-region reports remain visible. Scores use the selected incident history over the last 90 days.

93A
Very Good

Score Summary

  • Geographic scopeProvider-wide
  • PeriodLast 90 days
  • Recorded incidents in period3
  • Incidents included in score3
  • Categoryother
  • Importancemedium

Score Breakdown

⏱️Uptime
35% weight
Provider-reported incident duration100
Total incident hours: 6.1

An uptime proxy, not measured availability. Overlapping incidents are added together, including across products and regions.

🚀Resolution Speed
25% weight
How fast issues are resolved96
Avg fix time: 2h 2m

3 of 3 included incidents have measured fix times.

📊Incident Frequency
20% weight
Lower is better91
Included incidents in period: 3

Severity-weighted incident count. Providers cover different numbers of products and regions, so comparisons are approximate.

💬Communication
20% weight
Updates, ack time, workarounds80
Avg updates per incident: 4

3 of 3 included incidents have update counts; 3 have acknowledgement times.

📋 View Incident History🔧 All Services
Scores describe collected provider-reported incidents, not independently measured uptime or complete historical coverage. The formula weights are unchanged: uptime proxy 35%, resolution speed 25%, incident frequency 20%, and communication 20%.