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Clerk Reliability

Application authentication and user management

89B
Good

Score Summary

  • PeriodLast 90 days
  • Recorded incidents in period13
  • Incidents included in score13
  • Categorydevtools
  • Importancehigh

Score Breakdown

⏱️Uptime
35% weight
Provider-reported incident duration89
Total incident hours: 231

An uptime proxy, not measured availability. Overlapping incidents are added together, including across products and regions.

🚀Resolution Speed
25% weight
How fast issues are resolved93
Avg fix time: 2h 36m

12 of 13 included incidents have measured fix times.

📊Incident Frequency
20% weight
Lower is better85
Included incidents in period: 13

Severity-weighted incident count. Providers cover different numbers of products and regions, so comparisons are approximate.

💬Communication
20% weight
Updates, ack time, workarounds86
Avg updates per incident: 3.6

13 of 13 included incidents have update counts; 13 have acknowledgement times.

📋 View Incident History🔧 All Services
Scores describe collected provider-reported incidents, not independently measured uptime or complete historical coverage. The formula weights are unchanged: uptime proxy 35%, resolution speed 25%, incident frequency 20%, and communication 20%.