UTC calendar period; the current period is partial. Counts include incidents first reported in this period and their latest recorded outcomes. No reports does not establish verified uptime or monitoring coverage.

📈 Quarterly Report

Q2 2025 Reliability

Developer infrastructure incident analysis

April 1, 2025 — June 30, 2025

Total Incidents
68
Resolved
68
Avg Time to Fix
6h 35m
Avg Time to Ack
24m
Workaround Rate
4%
Avg Updates
3.6

Incidents by Severity

major21
minor20
none18
critical6
unknown3

Most Affected Services

#1Bitbucket8 incidents
#2Confluence8 incidents
#3Mixpanel7 incidents
#4Figma6 incidents
#5Trello6 incidents
#6Cohere5 incidents
#7New Relic5 incidents
#8npm5 incidents
#9CockroachDB4 incidents
#10Opsgenie4 incidents

Major Incidents

Issue impacting Basic and Standard tier cluster creation in AWS.

CockroachDB••Resolved

Issues affecting user syncing, Atlassian Administration

Confluence••Resolved

Some POS transactions are not completing on iOS devices Actions

Shopify••Resolved

Intermittent issues affecting Bitbucket cloud

Bitbucket••Resolved

Intermittent issues affecting Bitbucket

Bitbucket••Resolved

Mixpanel.com and APIs experiencing elevated errors

Mixpanel••Resolved

Upstream cloud provider API is unavailable

CockroachDB••Resolved

Issues with package install, package publish, and login.

npm••Resolved

Forge invocation errors impacting some instances in Singapore region

Confluence••Resolved

Metrics Pages Unavailable in Cockroach Cloud Console for Basic and Standard Clusters

CockroachDB••Resolved