← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays from Twilio to Zain Jordan

Twilio•Sat, May 16, 2026, 09:28 PM
Status
resolved
Duration
3h 32m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, May 17, 2026, 01:00 AM
This incident has been resolved.
monitoringSat, May 16, 2026, 11:03 PM
We have observed a recovery in SMS delivery from Twilio to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, May 16, 2026, 10:28 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, May 16, 2026, 09:28 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
fff99c8d-91df-4ab9-a22a-4c8634b22db0
External ID
3023pggk7lb2
🕐 Started
Sat, May 16, 2026, 09:28 PM
🔄 Last Updated
Sun, May 17, 2026, 01:00 AM
✓ Resolved
Sun, May 17, 2026, 01:00 AM
MINOR
Impact Level
3h 32m
Total Duration
3
Status Updates
Affected Components
SMS, Middle East & Africa
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed