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minor✓ Resolved
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Status
resolved
Duration
9h 2m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Aug 29, 2026, 07:40 AM
This incident has been resolved.
monitoringSat, Aug 29, 2026, 06:18 AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, Aug 29, 2026, 04:17 AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Aug 29, 2026, 01:46 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, Aug 28, 2026, 11:41 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Aug 28, 2026, 10:38 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Aug 28, 2026, 10:38 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
fff3c6f8-00e5-45bd-aa3d-60b2cb94b888
External ID
6f04t6c4my3v
🕐 Started
Fri, Aug 28, 2026, 10:38 PM
🔄 Last Updated
Sat, Aug 29, 2026, 07:40 AM
✓ Resolved
Sat, Aug 29, 2026, 07:40 AM
MINOR
Impact Level
9h 2m
Total Duration
6
Status Updates
Affected Components
SMS Short Code, North America
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