← Back to Twilio History
minor✓ Resolved
Programmable Messaging API and Verify API 5xx errors
Status
resolved
Duration
2h 24m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Mar 5, 2026, 10:20 PM
This incident has been resolved.
monitoringThu, Mar 5, 2026, 09:41 PM
We are observing a recovery in the rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. We will be monitoring the services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
investigatingThu, Mar 5, 2026, 09:16 PM
We are continuing to investigate an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Mar 5, 2026, 08:13 PM
We are currently investigating an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Mar 5, 2026, 08:05 PM
Twilio customers may be experiencing Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Mar 5, 2026, 07:56 PM
Our monitoring systems have detected a potential issue with Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
📊 TECHNICAL DETAILS
Internal ID
ffa53c5a-6fbc-4791-8a2c-a6886b02627d
External ID
h174nvyz5m3x
🕐 Started
Thu, Mar 5, 2026, 07:56 PM
🔄 Last Updated
Thu, Mar 5, 2026, 10:20 PM
✓ Resolved
Thu, Mar 5, 2026, 10:20 PM
MINOR
Impact Level
2h 24m
Total Duration
5
Status Updates
Affected Components
VerifyProgrammable Messaging API
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed