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minor✓ Resolved

SMS Delivery Failures to a Subset of Phone Numbers in Israel

Twilio•Wed, Feb 4, 2026, 09:35 AM
Status
resolved
Duration
6h 25m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 4, 2026, 04:00 PM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 02:06 PM
We are observing successful SMS delivery to phone numbers in Israel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 12:18 PM
We continue to experience SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 10:29 AM
We continue to experience SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 09:35 AM
We are experiencing SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
ff906199-4307-477d-bc6a-89396bbd1fa1
External ID
932nzwrh578z
🕐 Started
Wed, Feb 4, 2026, 09:35 AM
🔄 Last Updated
Wed, Feb 4, 2026, 04:00 PM
✓ Resolved
Wed, Feb 4, 2026, 04:00 PM
MINOR
Impact Level
6h 25m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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