← Back to Zoom History
none✓ Resolved

Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region

Zoom•Thu, Sep 3, 2026, 01:42 PM
Status
resolved
Duration
19 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Sep 3, 2026, 02:01 PM
This incident has been resolved.
monitoringThu, Sep 3, 2026, 01:42 PM
On September 03, between 12:02 UTC to 12:17 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

📊 TECHNICAL DETAILS

Internal ID
feead8d9-2a0c-422a-81d5-d56ef6e9e47e
External ID
2zvhxwkw7j63
🕐 Started
Thu, Sep 3, 2026, 01:42 PM
🔄 Last Updated
Thu, Sep 3, 2026, 02:01 PM
✓ Resolved
Thu, Sep 3, 2026, 02:01 PM
NONE
Impact Level
19 minutes
Total Duration
1
Status Updates
Affected Components
Zoom PhoneZoom Contact Center
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed