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minor✓ Resolved

Service Degradation Affecting ZoomMate and Zoom AI services in US Region.

Zoom•Mon, Jun 22, 2026, 04:31 PM
Status
resolved
Duration
1h 3m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 22, 2026, 05:35 PM
This incident has been resolved.
monitoringMon, Jun 22, 2026, 04:56 PM
The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedMon, Jun 22, 2026, 04:44 PM
We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingMon, Jun 22, 2026, 04:31 PM
We are currently investigating a service degradation affecting ZoomMate and Zoom AI services in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
fe514e52-08ef-4270-9638-f214e51c7c98
External ID
zht2q38n9rz2
🕐 Started
Mon, Jun 22, 2026, 04:31 PM
🔄 Last Updated
Mon, Jun 22, 2026, 05:35 PM
✓ Resolved
Mon, Jun 22, 2026, 05:35 PM
MINOR
Impact Level
1h 3m
Total Duration
3
Status Updates
Affected Components
Zoom AICZoom AICZoomMate
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