major✓ Resolved

Elevated latency for some new services when using the onrender.com address

Render•2026-02-04 17:13 UTC

Status

resolved

Duration

1h 32m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-04 18:45 UTC

This incident has been resolved.

identified2026-02-04 17:29 UTC

We have determined that services are reachable through their onrender.com address. Requests will be successful but may take longer. We are continuing to work on a fix.

identified2026-02-04 17:21 UTC

The issue has been identified and a fix is being implemented.

investigating2026-02-04 17:13 UTC

We are currently investigating this issue.

📊 TECHNICAL DETAILS

Internal ID

fdde9979-539f-46c6-b056-3cd35cff117d

External ID

rx0rcq3y8lyv

🕐 First reported

2026-02-04 17:13 UTC

🔄 Last Updated

2026-02-04 18:45 UTC

✓ Resolved

2026-02-04 18:45 UTC

MAJOR

Impact Level

1h 32m

Total Duration

Status Updates

Affected Components

Web ServicesWeb ServicesWeb ServicesWeb ServicesWeb ServicesStatic SitesWeb Services - Free TierWeb Services - Free TierWeb Services - Free TierWeb Services - Free TierWeb Services - Free Tier

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