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minor✓ Resolved
Edge Delivery - Content Delivery in Pakistan
Status
resolved
Duration
3d 13h
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Jul 6, 2026, 04:15 AM
This incident has been resolved.
monitoringThu, Jul 2, 2026, 09:42 PM
We have implemented network changes to route traffic away from the affected areas while the ISP continues to work on the submarine cable issue; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will continue to monitor to ensure that the impact has been fully mitigated.
identifiedThu, Jul 2, 2026, 05:51 PM
The issue has been identified as related to a submarine cable issue affecting traffic to/from Pakistan. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update as we progress.
investigatingThu, Jul 2, 2026, 03:34 PM
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update as we progress.
investigatingThu, Jul 2, 2026, 03:05 PM
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update within the next 30 minutes.
investigatingThu, Jul 2, 2026, 02:40 PM
We are investigating an emerging issue with Edge Delivery involving timeouts and performance degradation in the Pakistan region. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
📊 TECHNICAL DETAILS
Internal ID
fd7cd5e3-9ee6-4262-aad6-eb49fc141e60
External ID
n5z8d8fcx9gk
🕐 Started
Thu, Jul 2, 2026, 02:40 PM
🔄 Last Updated
Mon, Jul 6, 2026, 04:15 AM
✓ Resolved
Mon, Jul 6, 2026, 04:15 AM
MINOR
Impact Level
3d 13h
Total Duration
5
Status Updates
Affected Components
Edge Delivery
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