← Back to Twilio History
minor✓ Resolved

Messages delayed on RCS and WhatsApp

Twilio•Wed, May 13, 2026, 01:57 AM
Status
resolved
Duration
1h 53m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, May 13, 2026, 03:50 AM
This incident has been resolved.
investigatingWed, May 13, 2026, 02:55 AM
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, May 13, 2026, 02:02 AM
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, May 13, 2026, 01:57 AM
We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
fbbd7576-da7a-4514-b532-753080e04d84
External ID
bv7nvq042pvx
🕐 Started
Wed, May 13, 2026, 01:57 AM
🔄 Last Updated
Wed, May 13, 2026, 03:50 AM
✓ Resolved
Wed, May 13, 2026, 03:50 AM
MINOR
Impact Level
1h 53m
Total Duration
3
Status Updates
Affected Components
RCS Messaging
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed