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minor✓ Resolved

SMS Delivery Failures From Network Subscribers to Twilio New Zealand Phone Numbers

Twilio•Fri, Jun 5, 2026, 08:48 PM
Status
resolved
Duration
2h 56m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 5, 2026, 11:45 PM
This incident has been resolved.
identifiedFri, Jun 5, 2026, 09:58 PM
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jun 5, 2026, 08:58 PM
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jun 5, 2026, 08:48 PM
Twilio customers may be experiencing SMS delivery failures from New Zealand to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
fbb25b2d-5163-4227-820c-083aec8af594
External ID
253lxwkgx9wd
🕐 Started
Fri, Jun 5, 2026, 08:48 PM
🔄 Last Updated
Fri, Jun 5, 2026, 11:45 PM
✓ Resolved
Fri, Jun 5, 2026, 11:45 PM
MINOR
Impact Level
2h 56m
Total Duration
3
Status Updates
Affected Components
SMS, APAC
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