minor✓ Resolved

SMS Delivery Failures From Network Subscribers to Twilio New Zealand Phone Numbers

Twilio•2026-06-05 20:48 UTC

Status

resolved

Duration

2h 56m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-06-05 23:45 UTC

This incident has been resolved.

identified2026-06-05 21:58 UTC

Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-06-05 20:58 UTC

Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating2026-06-05 20:48 UTC

Twilio customers may be experiencing SMS delivery failures from New Zealand to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

fbb25b2d-5163-4227-820c-083aec8af594

External ID

253lxwkgx9wd

🕐 First reported

2026-06-05 20:48 UTC

🔄 Last Updated

2026-06-05 23:45 UTC

✓ Resolved

2026-06-05 23:45 UTC

MINOR

Impact Level

2h 56m

Total Duration

Status Updates

Affected Components

SMS, APAC

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