minor✓ Resolved

SMS Delivery Delays from Twilio to Multiple Networks in Spain

SendGrid•Wed, Sep 2, 2026, 10:18 AM

Status

resolved

Duration

3h 58m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Sep 2, 2026, 02:16 PM

This incident has been resolved.

monitoringWed, Sep 2, 2026, 01:42 PM

We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Spain and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

monitoringWed, Sep 2, 2026, 11:42 AM

We have observed a recovery in SMS delivery from Twilio to multiple networks in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedWed, Sep 2, 2026, 11:00 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingWed, Sep 2, 2026, 10:18 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

fb30cfe2-d37f-46e3-81da-0f1bffb67448

External ID

ldcdpytfttql

🕐 Started

Wed, Sep 2, 2026, 10:18 AM

🔄 Last Updated

Wed, Sep 2, 2026, 02:16 PM

✓ Resolved

Wed, Sep 2, 2026, 02:16 PM

MINOR

Impact Level

3h 58m

Total Duration

Status Updates

Affected Components

SMS, Europe

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