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minor✓ Resolved
MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States
Status
resolved
Duration
10h 25m
Updates
7
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
The incident has been resolved and MMS delivery receipts and MMS delivery from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States are operating normally.
monitoring
We have observed a recovery in MMS delivery and MMS delivery receipts from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
faed2a01-c008-4ecd-87b4-79880fd0ad8f
External ID
g68qhlwlhd99
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
10h 25m
Total Duration
7
Status Updates
Affected Components
MMS Long Code, North AmericaMMS Long Code, North AmericaMMS Short Code, North America
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