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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio Phone Numbers to MTel Bosnia and Herzegovina

Twilio•Thu, May 7, 2026, 05:51 PM
Status
resolved
Duration
3h 29m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, May 7, 2026, 09:20 PM
This incident has been resolved.
identifiedThu, May 7, 2026, 07:08 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to MTel network subscribers in Bosnia and Herzegovina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, May 7, 2026, 06:06 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTel network subscribers in Bosnia and Herzegovina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, May 7, 2026, 05:51 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTel network subscribers in Bosnia and Herzegovina. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
fac92aef-5090-48a2-b067-f53c7f1ef970
External ID
k2zf4jkzjhp8
🕐 Started
Thu, May 7, 2026, 05:51 PM
🔄 Last Updated
Thu, May 7, 2026, 09:20 PM
✓ Resolved
Thu, May 7, 2026, 09:20 PM
MINOR
Impact Level
3h 29m
Total Duration
3
Status Updates
Affected Components
SMS, Europe
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