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minor✓ Resolved
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to T-Mobile Netherlands
Status
resolved
Duration
1d 20h
Updates
10
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Jun 5, 2026, 10:25 AM
This incident has been resolved.
monitoringFri, Jun 5, 2026, 02:19 AM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringThu, Jun 4, 2026, 06:19 PM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringThu, Jun 4, 2026, 02:10 PM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringThu, Jun 4, 2026, 12:08 PM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jun 4, 2026, 06:05 AM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 10:04 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 06:04 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 04:03 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 03:03 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jun 3, 2026, 02:01 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
fa95f80d-3ca4-4a7e-b164-de9797f14240
External ID
qcdy428748lv
🕐 Started
Wed, Jun 3, 2026, 02:01 PM
🔄 Last Updated
Fri, Jun 5, 2026, 10:25 AM
✓ Resolved
Fri, Jun 5, 2026, 10:25 AM
MINOR
Impact Level
1d 20h
Total Duration
10
Status Updates
Affected Components
SMS, Europe
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