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minor✓ Resolved

Errors logging into Claude.ai

Anthropic (Claude)•Mon, Aug 24, 2026, 05:12 PM
Status
resolved
Duration
7 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Aug 24, 2026, 05:20 PM
This incident has been resolved.
investigatingMon, Aug 24, 2026, 05:12 PM
From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.

📊 TECHNICAL DETAILS

Internal ID
f8697826-31b3-4f9a-8e5b-0e426a26b06a
External ID
w43j3xmngxgj
🕐 Started
Mon, Aug 24, 2026, 05:12 PM
🔄 Last Updated
Mon, Aug 24, 2026, 05:20 PM
✓ Resolved
Mon, Aug 24, 2026, 05:20 PM
MINOR
Impact Level
7 minutes
Total Duration
1
Status Updates
Affected Components
claude.ai
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