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minor✓ Resolved

SMS Delivery Delays to Multiple Networks in Brazil via Subset of Short Codes

TwilioWed, Jan 21, 2026, 03:10 AM
Status
resolved
Duration
2d 3h
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jan 23, 2026, 06:57 AM
This incident has been resolved.
monitoringWed, Jan 21, 2026, 01:48 PM
We are observing recovery in Delays to Multiple Networks in Brazil via Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringWed, Jan 21, 2026, 09:48 AM
We are observing recovery in Delays to Multiple Networks in Brazil via Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Jan 21, 2026, 07:48 AM
We are observing recovery in Delays to Multiple Networks in Brazil via Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringWed, Jan 21, 2026, 05:52 AM
We are observing recovery in Delays to Multiple Networks in Brazil via Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringWed, Jan 21, 2026, 03:58 AM
We are observing recovery in Delays to Multiple Networks in Brazil via Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jan 21, 2026, 03:10 AM
We are experiencing Delays to Multiple Networks in Brazil via Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
f8339c3e-fbef-41fc-98a8-d92fd8cb12f6
External ID
h4vc99x5hsy0
🕐 Started
Wed, Jan 21, 2026, 03:10 AM
🔄 Last Updated
Fri, Jan 23, 2026, 06:57 AM
✓ Resolved
Fri, Jan 23, 2026, 06:57 AM
MINOR
Impact Level
2d 3h
Total Duration
6
Status Updates
Affected Components
SMS, Latin America
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