minor✓ Resolved

Dashboard Creation Issues - US and EU region

New Relic•2024-12-10 10:50 UTC

Status

resolved

Duration

26m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2024-12-10 11:17 UTC

This incident has been resolved.

resolved2024-12-10 11:17 UTC

Between 10:20 UTC and 11:00 UTC on December 10th, some customers in the US and EU regions may have experienced issues creating new dashboards.

We have investigated and resolved this service interruption and impacted services have returned to normal operations.

investigating2024-12-10 10:57 UTC

We are investigating an issue that may impact the creation of new dashboards for customer accounts in the US and EU regions

investigating2024-12-10 10:53 UTC

We are continuing to investigate this issue.

investigating2024-12-10 10:50 UTC

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

📊 TECHNICAL DETAILS

Internal ID

f7f6b676-755a-4750-b616-85834041907d

External ID

2ps97pjyky9c

🕐 Started

2024-12-10 10:50 UTC

🔄 Last Updated

2024-12-10 18:44 UTC

✓ Resolved

2024-12-10 11:17 UTC

MINOR

Impact Level

26m

Total Duration

Status Updates

Affected Components

Dashboards : USDashboards : Europe

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