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major✓ Resolved
Automation events delayed for some customers in the APAC region
Status
resolved
Duration
44 minutes
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Mar 10, 2026, 01:00 AM
This incident has been resolved.
monitoringTue, Mar 10, 2026, 12:51 AM
The performance degradation of automations has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.
identifiedTue, Mar 10, 2026, 12:15 AM
Our team has now identified the cause of this issue relating to delayed automation events and has put a hotfix in place to help restore automation performance. We will continue to monitor performance as the backlog of issues is now being processed.
investigatingTue, Mar 10, 2026, 12:15 AM
We are aware of customers experiencing delays with their automations within Jira, Jira Service Management, Jira Work Management, Jira Product Discovery and Confluence. Our team is investigating with urgency and we will provide an update within one hour.
📊 TECHNICAL DETAILS
Internal ID
f7e94c83-ee14-43a0-a974-e1811581c714
External ID
b2n7n1gqx94v
🕐 Started
Tue, Mar 10, 2026, 12:15 AM
🔄 Last Updated
Tue, Mar 10, 2026, 01:00 AM
✓ Resolved
Tue, Mar 10, 2026, 01:00 AM
MAJOR
Impact Level
44 minutes
Total Duration
3
Status Updates
Affected Components
View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
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