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major✓ Resolved

Degraded Management API performance affecting payments and Supabase Studio

SupabaseWed, Jun 17, 2026, 12:31 PM
Status
resolved
Duration
1h 44m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jun 17, 2026, 02:15 PM
This incident has been resolved.
monitoringWed, Jun 17, 2026, 01:15 PM
We have resolved the degraded performance affecting our Management API in the impacted regions. All systems are now fully operational. All payment features have been re-enabled. Customers should no longer experience failed payments or failed project creations. We are continuing to monitor the system closely and will provide a final update once we have confirmed full stability.
investigatingWed, Jun 17, 2026, 12:51 PM
We are currently experiencing degraded performance with our Management API in the following regions: ca-central-1, sa-east-1, us-east-1, and us-east-2. Customers may experience failed payments, failed project creations, and degraded performance in Supabase Studio. As a precautionary measure, we have temporarily disabled the following features while we investigate: - Top up Credits - Update Billing Information - Redeem Credits To reduce impact, we have redirected traffic to healthy regions. Our team continues to actively investigate and work toward a full resolution.
investigatingWed, Jun 17, 2026, 12:31 PM
We are currently investigating the issue

📊 TECHNICAL DETAILS

Internal ID
f7dd3821-54ac-448c-b95a-d10d47fc8ec4
External ID
qyc28n17gsmr
🕐 Started
Wed, Jun 17, 2026, 12:31 PM
🔄 Last Updated
Wed, Jun 17, 2026, 02:15 PM
✓ Resolved
Wed, Jun 17, 2026, 02:15 PM
MAJOR
Impact Level
1h 44m
Total Duration
3
Status Updates
Affected Components
ca-central-1Management APIsa-east-1us-east-1us-east-2
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