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minor✓ Resolved
Sign-in Clerk components unavailable for some domains
Status
resolved
Duration
3h 38m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
We continue to work with our DNS provider to discover the source of the issue. We currently believe approximately 0.37% of traffic was impacted by being unable to resolve DNS of the CDN that provides ClerkJS.
monitoring
We have observed that failures to load Clerk JS (reported by [dashboard.clerk.com](http://dashboard.clerk.com)) last occurred 30minutes ago, and this would correlate with failures reported from Clerk applications. We are in contact with our DNS providers to understand the root cause.
investigating
We are currently investigating an issue where Clerk JS cannot be downloaded, preventing sign in or sign up when using Clerk components. We believe this is related to DNS [clerk.[your_domain].com](http://clerk.domain.com "clerk.[your_domain].com"), and are working to discover the cause and scope of the issue.
📊 TECHNICAL DETAILS
Internal ID
f75f67f5-dcad-47da-a6f9-396502bf0003
External ID
01KR3M1V2EP6CP1392XTXE46PP
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
3h 38m
Total Duration
3
Status Updates
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