← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

Twilio•Mon, Aug 3, 2026, 11:56 PM
Status
resolved
Duration
6h 38m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 4, 2026, 06:35 AM
This incident has been resolved.
monitoringTue, Aug 4, 2026, 04:51 AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 4, 2026, 02:58 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, Aug 4, 2026, 12:58 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Aug 3, 2026, 11:57 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Aug 3, 2026, 11:56 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
f75871fa-72ed-4344-b9ae-debdb3ce8992
External ID
jzmny86q8wvk
🕐 Started
Mon, Aug 3, 2026, 11:56 PM
🔄 Last Updated
Tue, Aug 4, 2026, 06:35 AM
✓ Resolved
Tue, Aug 4, 2026, 06:35 AM
MINOR
Impact Level
6h 38m
Total Duration
5
Status Updates
Affected Components
SMS Short Code, North America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed