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none✓ Resolved

Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.

Zoom•Thu, May 21, 2026, 04:40 PM
Status
resolved
Duration
15 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, May 21, 2026, 04:55 PM
This incident has been resolved.
monitoringThu, May 21, 2026, 04:40 PM
On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced call drop issues with inbound and outbound calls with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.

📊 TECHNICAL DETAILS

Internal ID
f6069b31-47d3-4f1a-8f73-a58900e17ec9
External ID
b0fdqg9qbphq
🕐 Started
Thu, May 21, 2026, 04:40 PM
🔄 Last Updated
Thu, May 21, 2026, 04:55 PM
✓ Resolved
Thu, May 21, 2026, 04:55 PM
NONE
Impact Level
15 minutes
Total Duration
1
Status Updates
Affected Components
Voice (Inbound/Outbound)
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