Issue Identified - Incident Workflows experiencing delays

This incident has been resolved.

Summary On September 25, 2026, from 04:55 to 14:27 UTC in the EU service region, and from 12:36 to 14:32 UTC in the US service region, Incident Workflows containing a "Run JavaScript" action did not complete successfully. Affected workflows remained stuck at their "Run...

We have resolved an incident where customers in all Service Regions were experiencing issues with Incident Workflows. Impacted customers may have seen delays with a run Javascript action in Incident Workflows that could have caused delays with workflow related notifications. Event ingestion and...

We are monitoring improvement in an incident where PagerDuty customers in all Service Regions were experiencing issues with Incident Workflows. Impacted customers may have seen delays with a run Javascript action in Incident Workflows that could cause delays with workflow related notifications.</...

We continue to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Workflows. Impacted customers may see delays with a run Javascript action in Incident Workflows that can cause delays with workflow related notifications.  Event...

We are investigating an incident where PagerDuty customers in all Service Regions are experiencing issues with delays in Incident Workflows. Impacted customers may see delays with a run Javascript action in Incident Workflows. Event ingestion and incident notification delivery are not affected....